Investigating the Relationship between Human Capital Development and Crisis Management (Case Study: State Tax Administration)

Document Type : Research/Original/Regular

Authors

1 Ph.D. Student, Faculty of Management, Research Institute of Shakhes Pajouh, Isfahan, Iran

2 Assistant Professor, Department of Oil, Institute of Energy International Studies, Tehran, Iran

3 Assistant Professor, Faculty of Industrial Engineering, Industrial Malek Ashtar, Isfahan, Iran

Abstract

Organizations face different challenges in achieving goals, and they may end up in crisis. Organization management to overcome the crisis requires the specific tools of that organization, but in all organizations, human capital is a common factor that helps in facing the management crisis of the organization. The purpose of this research is to investigate the relationship between crisis management and human capital. The research method is correlational. Sample size using the Cochran formula were estimated 379. Our population was employees of the Tax Affairs Organization. Simple sampling method was used for sampling. The research tool was a researcher-made questionnaire: human capital development and crisis management. The results of Pearson correlation coefficient show a significant and positive relationship between the crisis management and human capital development of 0.686. There is also a positive and significant relationship between the dimensions of human capital development and crisis management. The hypotheses test using the PLS method indicated that human capital development has an impact on crisis management, and human capital explains 67.6% of crisis management changes.  

Keywords


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