One of the reasons for the failure of public policies is bureaucrats’ alienation from public policies. Alienation from policy is a psychological state that leads to the psychological dissociation of public policy enforcers from those policies. The purpose of this study was to examine the role of social capital in bureaucrats’ alienation from tax policies. The statistical population of the study was comprised of identification officers of the Qom Province Tax Affairs Administration. The required data was collected through a questionnaire distributed in 2020 among a sample (n=174) which was selected using simple random sampling. The hypotheses testing results were analyzed based on maximum likelihood test in structural equation modeling. The findings showed that social capital dimensions (namely structural, communicative, and cognitive) have a positive, significant relationship with bureaucrats’ alienation from tax policies. This means that the fulfilment of each of the three dimensions of social capital causes bureaucrats to feel less alienation from policies.
Ben-Hador, B., Eckhaus, E., & Klein, G. (2021). “Personal Social Capital in Organizations: A New Scale to Assess Internal and External Personal Social Capital in Organizations”, Social Indicators Research, pp. 1-23.
Blauner, R. (1964). Alienation and freedom: The factory worker and his industry.
Bolino, M. C., Turnley, W. H., & Bloodgood, J. M. (2002). “Citizenship behavior and the creation of social capital in organizations”, Academy of management review, 27(4), pp. 505-522.
Byrne, B. M. (2010). “Structural equation modeling with AMOS: basic concepts, applications, and programming (multivariate applications series)”, New York: Taylor & Francis Group, 396, 7384.
DeHart-Davis, L. & Pandey, S. K. (2005). “Red tape and public employees: Does perceived rule dysfunction alienate managers?”, Journal of Public Administration Research and Theory, 15(1), pp. 133-148.
Golverdi, M., Danaee Fard, H., Rahmati, M., & Babashahi, J. (2018). “Consideration of alienation of implementers from tax policies”, Public Policy, 4(1), pp. 78-95. (in Persian)
Grimmelikhuijsen, S., Jilke, S., Olsen, A. L., & Tummers, L. (2017). “Behavioral public administration: Combining insights from public administration and psychology”, Public Administration Review, 77(1), pp. 45-56.
Hennekam, S., McKenna, S., Richardson, J., & Ananthram, S. (2019). “Perceptions of demotion decisions: A social capital perspective”, European Management Journal, 37(6), pp. 730-741.
Hiekischová, M. (2019). “Policy Alienation Among employees of the Labor Office of the Czech Republic”, Transylvanian Review of Administrative Sciences, 15(57), pp. 5-20.
Karimiyan, A. & ghafouri kaleh, S. (2021). “On the relationship between social capital and political alienation among the citizens of Tehran city”, Political Sociology of Iran, 3(4), pp. 171-198. (in Persian)
Lilja, E. (2020). “Threat of policy alienation: Exploring the implementation of Open Science policy in research practice”, Science and Public Policy.
Lipsky, M. (2010). Street-level bureaucracy: Dilemmas of the individual in public service, Russell Sage Foundation.
Mohseni, T. A. & Keramati, A. (2013). “Studying the effect of social capital on the alienation of work (case study: employees of South Pars Special Economic Energy Zone Organization)”,Journal of Socio-Cultural Changes, 10(2), pp. 198-220. (in Persian)
Mohseni Tabrizi, A. (1991). “Alienation, conceptualization and classification of theories in the fields of sociology and psychology”, Sociological Review, 2(0), pp. 25-73. (in Persian)
Nahapiet, J. & Ghoshal, S. (1998). “Social capital, intellectual capital, and the organizational advantage”, Academy of management review, 23(2), pp. 242-266.
Neal, A. G. & Seeman, M. (1964). “Organizations and powerlessness: A test of the mediation hypothesis”, American Sociological Review, 29(2), pp. 216-226.
Putnam, R. (1993). “The prosperous community: Social capital and public life”, The american prospect, 13(Spring), Vol. 4. Available online: http://www. prospect. org/print/vol/13 (accessed 7 April 2003).
Rastegarkhaled, A., kaveh, M., & mohammadi, M. (2014). “Social capital and alienation”, Social Development & Welfare Planning, 6(19), pp. 203-251. (in Persian)
Rhodes, J., Lok, P., Hung, R. Y. Y., & Fang, S. C. (2008). “An integrative model of organizational learning and social capital on effective knowledge transfer and perceived organizational performance”, Journal of workplace learning, 20(4), pp. 245-158.
Sarros, J. C., Tanewski, G. A., Winter, R. P., Santora, J. C., & Densten, I. L. (2002). “Work alienation and organizational leadership”, British Journal of Management, 13(4), pp. 285-304.
Schenkel, M. T. & Garrison, G. (2009). “Exploring the roles of social capital and team-efficacy in virtual entrepreneurial team performance”, Management Research News, 32(6), pp. 525-538.
Schmid, H. B. (2014). Social Capital and Self-Alienation: An Augustinian Look at the Dark Heart of Community.
Schumacker, R. E. & Lomax, R. G. (2004). A beginner's guide to structural equation modeling, psychology press.
Seeman, M. (1959). “On the meaning of alienation”, American sociological review, 24(6), pp. 783-791.
Shaw, C. R. & McKay, H. D. (2010). Juvenile delinquency and urban areas: A study of rates of delinquency in relation to differential characteristics of local communities in American cities (1969), pp. 103-140, Routledge.
Sheykhavandi, D. (1994). Sociological of deviance, Gonabad, Marandiz. (in Persian)
Taleb, M. (2014). Sociological analysis of teachers' job alienation with emphasis on social capital (Case study: Teacher student of Samen Al-Hojaj University of Mashhad)”, M.Sc. Thesis, Teacher Training University of Tehran. (in Persian)
Tummers, L., Bekkers, V., & Steijn, B. (2009). “Policy alienation of public professionals: Application in a new public management context”, Public Management Review, 11(5), pp. 685-706.
----------------------------------------------------. (2007). Policy alienation of Dutch public sector professionals: an exploratory study.
Tummers, L. (2013). Policy alienation and the power of professionals: Confronting new policies, Edward Elgar Publishing.
----------------. (2012). “Policy alienation of public professionals: The construct and its measurement”, Public Administration Review, 72(4), pp. 516-525.
-----------------. (2011). “Explaining the willingness of public professionals to implement new policies: A policy alienation framework”, International Review of Administrative Sciences, 77(3), pp. 555-581.
Usman, M., Ali, M., Mughal, F., & Agyemang-Mintah, P. (2020). “Policy Alienation and Street-level Bureaucrats’ Psychological Wellbeing: The Mediating Role of Alienative Commitment”, Journal of Public Administration Research and Theory, 31(2), pp. 278-294.
Van Meter, D. S. & Van Horn, C. E. (1975). “The policy implementation process a conceptual framework”, Administration & Society, 6(4), pp. 445-488.
Wu, C. (2020). “Social capital and COVID-19: a multidimensional and multilevel approach”, Chinese Sociological Review, 53(1), pp. 27-54.
Golverdi, M. (2021). The Role of Social Capital in Bureaucrats’ Alienation From Tax Policies. Social Capital Management, 8(4), 555-581. doi: 10.22059/jscm.2021.326009.2178
MLA
Mehdi Golverdi. "The Role of Social Capital in Bureaucrats’ Alienation From Tax Policies", Social Capital Management, 8, 4, 2021, 555-581. doi: 10.22059/jscm.2021.326009.2178
HARVARD
Golverdi, M. (2021). 'The Role of Social Capital in Bureaucrats’ Alienation From Tax Policies', Social Capital Management, 8(4), pp. 555-581. doi: 10.22059/jscm.2021.326009.2178
VANCOUVER
Golverdi, M. The Role of Social Capital in Bureaucrats’ Alienation From Tax Policies. Social Capital Management, 2021; 8(4): 555-581. doi: 10.22059/jscm.2021.326009.2178